Booking
When making your reservation, please ensure that you provide accurate contact information (email address and/or phone number) to allow us to provide full communications with yourself regarding your booking.
If you are running late for your reservation, please telephone the restaurant directly. If we do not hear from you, we will hold your table for a maximum of 15 minutes after the reservation time.
We appreciate that sometimes you will need to cancel, but request that you please let us know as far in advance as possible. Once again you can do so by contacting the restaurant directly, or alternatively there is a cancellation link within our booking confirmation emails that will automatically cancel your reservation for you.
Please note that further booking terms and conditions may apply to reservations during selected busy seasonal periods, including but not limited to: Valentine’s Day, Mother’s Day, Father’s Day, and the festive seasons during November and December. Any extra terms and conditions will be stated at the point of booking.
Group Booking
Depending on availability at our restaurant, when making a booking we may require you to submit a pre-order in advance of your reservation. If this is required during the online booking process it will be denoted when you select your required time. Should you not be able to book your table online, our team will be able to assist and make you aware should a pre-order be required.
Deposits of £10 per head (to include children) will be required for bookings of 6 and above.
Cancellation, Deposit & Refund Policy
Please note that cancellations with less than 2 week’s notice will lose the £10 per person deposit paid at the time of booking. Cancellation within 48 hours of a reservation will incur a charge of the remaining full per head menu price. These charges apply in the event of both full cancellation and cancellation of individuals within a party / any drop in the number of guests dining.
We also ask for deposits for specific dates where we offer a special fixed price menu (including, but not exclusive to, Valentine's Day, Mother's Day, Boxing Day, New Year's Eve). Cancellations with less than two weeks’ notice will then incur a £10 per head charge. Cancellations with less than one week’s notice will incur a charge of the full, per head menu price. This refers to reductions in numbers as well as full cancellations. Bookings at The Lion Brasserie require full, non-refundable payment two weeks prior to the event.