Booking
When making your reservation, please ensure that you provide accurate contact information (email address and/or phone number) to allow us to provide full communications with yourself regarding your booking.
If you are running late for your reservation, please telephone the restaurant directly. If we do not hear from you, we will hold your table for a maximum of 15 minutes after the reservation time.
We appreciate that sometimes you will need to cancel, but request that you please let us know as far in advance as possible. Once again you can do so by contacting the restaurant directly, or alternatively there is a cancellation link within our booking confirmation emails that will automatically cancel your reservation for you.
Please note that further booking terms and conditions may apply to reservations during selected busy seasonal periods, including but not limited to: Valentine’s Day, Mother’s Day, Father’s Day, and the festive seasons during November and December. Any extra terms and conditions will be stated at the point of booking.
Group Booking
Depending on availability at our restaurant, when making a booking we may require you to submit a pre-order in advance of your reservation. If this is required during the online booking process it will be denoted when you select your required time. Should you not be able to book your table online, our team will be able to assist and make you aware should a pre-order be required.
Deposits of £10 per head (to include children) will be required for bookings of 6 and above.
Cancellation Policy
For some reservations we will require you to secure your table with a deposit, should you not arrive and fail to cancel we withhold the right to keep the deposit. We require 48 hours’ notice to cancel your booking.
Deposit & Refund Policy
“No shows” and late cancellations are an industry-wide problem, accentuated by the current pandemic. We therefore ask for a deposit to secure reservations. In the event of a cancelation with 48 hours or more notice, a full refund will be offered. However, in the event of the cancellation notice being less than 48 hours we will refund the full amount in the form of vouchers to be redeemed at The Lion Brasserie in denominations of £10, valid from one year from the point of cancellation.
We also ask for deposits for specific dates where we offer a special fixed price menu (including, but not exclusive to, Valentine's Day, Mother's Day, Boxing Day, New Year's Eve). Cancellations with less than two weeks’ notice will then incur a £10 per head charge. Cancellations with less than one week’s notice will incur a charge of the full, per head menu price. This refers to reductions in numbers as well as full cancellations. Bookings at The Lion Brasserie require full, non-refundable payment two weeks prior to the event.